Effective date: 6 November 2026
Lurrtech supplies products through business inquiries and agreed quotations. This website is a catalog for discussing requirements and does not provide an online checkout. Send the full manufacturer part number, configuration, quantity and intended application so we can check the request with you.
Quotations and order details
Availability, price, minimum order quantity, lead time and supply restrictions are confirmed for each transaction. A catalog listing means the model can be included in an inquiry; it does not confirm stock or an agreed delivery date.
Product family specifications help with initial selection. Before ordering, confirm the exact part number and configuration, including relevant bands, market, firmware, host and antenna requirements. Photographs show the pictured sample and its visible configuration.
Check that the quotation and agreed order details identify the product, quantity, configuration, delivery and inspection arrangements, and any product-specific support or return terms. These details govern the arrangements for that transaction.
Delivery and product issues
If a shipment or product appears abnormal, contact us with the order reference and a description of the issue. For a technical problem, include the model and part number, symptoms, operating conditions and relevant test results. Share photographs or files when they help explain the issue, and remove unrelated confidential information.
We can arrange engineering assistance to investigate and resolve the problem. We do not bear costs for issues that do not constitute a substantive product quality problem. If a substantive product quality problem cannot be resolved through our engineering assistance, we bear the related costs. We review the issue, action and related costs for the particular product and transaction.
Returns and exchanges
Contact us before returning products so we can review the issue and agree the procedure. Return or exchange requirements, logistics, support periods and remedies depend on the product and agreed order terms.
Keep the order and relevant product or test records available during the discussion. Basic issue details are often enough to start; there is no need to send unrelated personal information or proprietary project files.
Contact
For a quotation, order question or after-sales assistance, email info@lurrtech.com with the product model or order reference.
